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138 changes: 138 additions & 0 deletions descriptions/0/api.intercom.io.yaml
Original file line number Diff line number Diff line change
Expand Up @@ -8556,6 +8556,100 @@ paths:
summary: Bad request
value:
ticket_type_id: '54'
"/conversations/deleted":
get:
summary: List all deleted conversation IDs
parameters:
- name: Intercom-Version
in: header
schema:
"$ref": "#/components/schemas/intercom_version"
- name: page
in: query
required: false
description: The page of results to fetch. Defaults to first page
example: 1
schema:
type: integer
- name: per_page
in: query
required: false
description: How many results per page
schema:
type: integer
default: 20
maximum: 60
- name: order
in: query
required: false
description: "`asc` or `desc`. Returns the conversation IDs in ascending or descending order. Defaults to desc"
example: desc
schema:
type: string
tags:
- Conversations
operationId: listDeletedConversationIds
description: |+
List all deleted conversation IDs.

{% admonition type="warning" name="Pagination" %}
You can use pagination to limit the number of results returned. The default is `20` results per page. You can navigate to next pages using the `page` param.
{% /admonition %}
responses:
'200':
description: View all deleted conversation IDs
content:
application/json:
examples:
successful:
value:
type: conversations.list
total_count: 4
pages:
type: pages
next: https://api.intercom.io/conversations/deleted?per_page=2&order=desc&page=2
page: 1
per_page: 2
total_pages: 2
conversations:
- type: conversation
id: '512'
metrics_retained: false
deleted_at: 1734537460
- type: conversation
id: '513'
metrics_retained: true
deleted_at: 1734537400
schema:
"$ref": "#/components/schemas/deleted_conversation_list"
'401':
description: Unauthorized
content:
application/json:
examples:
Unauthorized:
value:
type: error.list
request_id: 310f55b0-2660-43e8-bed4-7e82b2f40920
errors:
- code: unauthorized
message: Access Token Invalid
schema:
"$ref": "#/components/schemas/error"
'400':
description: Resource not available
content:
application/json:
examples:
Resource not available:
value:
type: error.list
request_id: 7a80b950-b392-499f-85db-ea7c6c424d37
errors:
- code: intercom_version_invalid
message: Requested resource is not available in current API version.
schema:
"$ref": "#/components/schemas/error"
"/custom_channel_events/notify_new_conversation":
post:
summary: Notify Intercom of a new conversation created in a custom channel
Expand Down Expand Up @@ -18510,6 +18604,50 @@ components:
type: boolean
description: Whether the conversation is deleted or not.
example: true
deleted_conversation_item:
title: Conversation
type: object
x-tags:
- Conversation
description: A deleted conversation record containing its ID, metrics retained status and deletion timestamp.
properties:
type:
type: string
description: String representing the object's type. Always has the value `conversation`.
example: 'conversation'
id:
type: string
description: The ID of the deleted conversation.
example: '512'
metrics_retained:
type: boolean
description: Whether reporting metrics are retained for this conversation ID
example: true
deleted_at:
type: integer
format: date-time
description: The time when the conversation was deleted.
example: 1734537745
deleted_conversation_list:
title: Conversations
type: object
description: A paginated list of deleted conversation IDs.
properties:
type:
type: string
description: String representing the object's type. Always has the value `conversations.list`.
example: conversations.list
conversations:
type: array
description: The list of deleted conversation IDs.
items:
"$ref": "#/components/schemas/deleted_conversation_item"
total_count:
type: integer
description: Total number of items available.
example: 10
pages:
"$ref": "#/components/schemas/pages_link"
conversation_first_contact_reply:
title: First contact reply
type: object
Expand Down